Critical success factors for 2012–2015

1. Customer perspective

Reliability of statistics

Usability of data

Good service to researchers

2. Process perspective

Standardisation of processes

Commitment to quality

3. Human resources perspective

Competent personnel

Renewing modes of work and procedures

Healthy work community

4. Financial perspective

Stable budget development

Improvement of productivity

 


Last updated 4.5.2012

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